Kindly note that the Pfizer SA offices are closed for the festive season from the 21st December 2018 until 02nd January 2019. If you need to report an adverse event, kindly email ZAF.AEreporting@pfizer.com. If you have a life threatening situation, kindly visit your nearest medical emergency room. Pfizer’s bio pharmaceutical and consumer products are available through the distributor DSV, contactable on 0860 00 04 43 , also available through pharmaceutical wholesalers and pharmacies.
Contact Centre: 0860 Pfizer (734937)
85 Bute Lane
Pfizer Laboratories (Pty) Ltd
P O Box 783720
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This service gives customers the opportunity to speak directly to Pfizer about medical enquiries relating to our prescription medicines or consumer health products.
If you wish to speak directly to a Pfizer Medical Information Professional about a Pfizer prescription medicine or consumer health product, please contact our Call Centre on 0860 734 937, Monday-Friday 09h00-17h00.
For South African Healthcare professionals only: If you would like to submit a request to Medical Information, please click here
Please note that our Medical Information Department cannot answer enquiries on personal medical matters received from members of the public. Should you require advice about your medicine or treatment, please consult with your healthcare professional.
Pfizer Medical Information:
Transforming information into knowledge for our customers to positively impact patient care.