Pfizer's Mission in South Africa
Pfizer South Africa is dedicated to the improvement of human life and the battle against disease and disability. Through our people, our research, our knowledge, our products, our disease management programs and our community partnerships, we seek to save, prolong and enhance the lives of South Africans
Our Vision
Living our full potential in striving for a healthier Southern Africa
Our Values
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Integrity We demand of ourselves and others the highest ethical standards and our products and processes will be of the highest quality. Our conduct as a company and, as individuals within it, will always reflect the highest standards of integrity. We will demonstrate open, honest and ethical behaviour in all our dealings with customers, clients, colleagues, suppliers, partners, the public and Governments. |
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Innovation Innovation is the key to improving health and sustaining Pfizer's growth and profitability. The quest for innovative solutions should invigorate all of our core businesses and pervade the Pfizer community worldwide. |
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Respect for people We recognise that people are the cornerstone of Pfizer's success. We come from many different countries and cultures and we speak many languages. We value our diversity as a source of strength. We are proud of Pfizer's history of treating people with respect and dignity and are committed to building upon this tradition. |
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Customer focus We are deeply committed to meeting the needs of our customers and constantly focus on customer satisfaction. We take genuine interest in the welfare of our customers, whether internal or external. We recognise that we can prosper only if we anticipate and meet customer needs, respond quickly to changing conditions and fulfill customer expectations better than our competitors. |
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Teamwork We know that to be a successful company we must work together, frequently transcending organisational and geographical boundaries to meet the changing needs of our customers. |
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Leadership We are leaders and we are determined to enhance leadership at every level. We believe that leaders lead by imparting clarity of purpose, establishing a shared sense of goals, shaping an environment of openness and inclusiveness, focusing intensely on colleague development and by creating a joint commitment to excellence. |
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Performance We play an active role in making every country and community in which we operate a better place to live and work, knowing that the ongoing vitality of our host nations and local communities has a direct impact on the long-term health of our business. |
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Community We play an active role in making every country and community in which we operate a better place to live and work. We know that the ongoing vitality of our host nations and local communities has a direct impact on the long-term health of our business. |

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Quality Since 1849, the Pfizer name has been synonymous with the trust and reliability inherent in the word Quality. It is ingrained in the work of our colleagues and in all our values. We are dedicated to the delivery of quality healthcare globally. Our business practices and processes are designed to achieve quality results that exceed the expectations of patients, customers, colleagues, investors, business partners and regulators. We have a relentless passion for quality in all that we do. |
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